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Card help

  • I suspect I’ve been the victim of a scam
  • I received a Prospa Card in the mail that I didn't apply for
  • What happens if I get a new iPhone?
  • What happens if I get a new Android device?
  • Are there any fees or charges for adding my card to Apple Pay?
  • How do I set my default card in Apple Pay?
  • Which devices can I use Apple Pay with?
  • How do I add my card to Apple Pay?
  • How do I lock/freeze my Prospa Card?
  • How do I change the PIN for my Prospa Card?
  • How do I activate my Prospa Card?
  • How do I add my Prospa Card to Google Pay?
  • Can I withdraw funds from an ATM?
  • How do I enable or disable contactless payments on my Prospa Card?
  • My Prospa Card has been lost or stolen
  • Will my Prospa Card work in an ATM?
  • Will my Prospa Card work overseas?
  • What happens when I freeze my Prospa Card?

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